In order to protect the legitimate rights and interests of consumers, actively perform social responsibilities, better popularize the content of financial consumer rights and interests to the public, and improve the financial knowledge level and financial risk prevention awareness of consumers, under the unified guidance of Guizhou Regulatory Bureau of the State Financial Supervision and Administration, Tian'an Property Insurance Guizhou Branch actively carried out the "March 15" in 2024 Education and publicity activities on financial consumer protection.

Regularly carry out consumer protection publicity

Since March 1, Tian'an Property&Casualty Insurance Guizhou Branch, together with Guiyang Middle School, has supported the continuation of the "March 15" International Consumer Rights Day promotional activities. The staff actively introduced the basic financial knowledge of financial consumers, including the eight basic rights of financial consumers, insurance, information security, anti money laundering, anti-terrorism financing, etc., to help financial consumers understand financial knowledge, improve their awareness of rights protection, improve their ability to protect their rights, establish a good image of the company's honest operation, and contribute to maintaining the harmonious and stable development of finance.

Send financial knowledge to nursing homes

On March 12, Tian'an Property&Casualty Insurance Guizhou Branch, together with Guiyang Central Branch, went to Sangxu Kangyang Apartment in Nanming District, Guiyang City to carry out the promotion activity of helping the elderly with the theme of "financial consumer insurance to protect rights and interests and prevent risks".

At the event site, the staff publicized the eight rights and interests of consumers, prevention of telecommunications fraud, combating illegal fund-raising, AI fraud prevention and other knowledge to the elderly friends through centralized propaganda, setting up a propaganda platform and distributing leaflets, further enriched the content and form of educational activities, and guided the elderly friends to consciously resist illegal financial activities in a multi-dimensional and multi-dimensional manner, Establish correct financial consumption awareness.

Dai Chengfeng, General Manager of Tian'an Property Insurance Guizhou Branch, introduced AI fraud traps to the elderly with the title of "AI fraud prevention guide - teach you to see through new fraud and keep your money bag", and guided the elderly to identify AI fraud and consciously stay away from it, strengthen their awareness of prevention, avoid personal information leakage, and effectively protect their legitimate rights and interests from infringement, It was unanimously praised.

Carry out centralized publicity activities

On March 15, Tian'an Property&Casualty Insurance Guizhou Branch participated in the 2024 "March 15" financial consumer rights protection centralized education and publicity campaign sponsored by Guizhou Insurance Industry Association. At the event site, the staff explained the eight rights and interests of financial consumers, the harm of illegal fund-raising, the definition of money laundering and other contents to consumers in easy to understand language, and answered the questions raised by consumers, so that consumers who participated in the event understood their own rights and interests, and the harm of money laundering and illegal fund-raising, Further understand how to safeguard their legitimate rights and interests and ensure the safety of property.

In addition to carrying out a series of offline publicity activities, the company also released the "3.15 Consumer Protection" publicity program and related financial knowledge through the WeChat public platform "Tianan Property Insurance Guizhou Branch", and continued to promote the theme of this activity and related publicity and education materials. In the future, the company will continue to do a good job in protecting consumers' rights and interests, constantly improve work efficiency, and enhance people's sense of gain, happiness, and security.

Source: Tian'an Property&Casualty Insurance Guizhou Branch

Edited by Wang Xiaoting

Second instance Li Jie

Third instance Zhou Wenjun