Since this year, Agricultural Bank of China Guiyang Branch has insisted on deeply implementing the people centered development idea, actively listening to the voice of consumers, understanding consumer demands, continuously strengthening technology empowerment, optimizing financial supply, doing a good job in service sinking, enhancing the sense of gain and satisfaction of financial consumers, actively performing social responsibilities, and earnestly doing practical things and solving problems for the people.

Go into special education schools and carry out the activity of "learning from Lei Feng and offering love"

On March 6, the vanguard team of Party members of Guiyang Xiuwen County Branch of Agricultural Bank of China came to Xiuwen County Special Education School to carry out a volunteer service practice activity themed "Learning from Lei Feng and Showing Love", bringing the song "The Brightest Star in the Night Sky" to children, and also carrying out a theme speech themed "Inheriting Lei Feng Spirit" to guide the public to have a more comprehensive understanding of special children, Further enhance the sense of gain, happiness and security of children from special groups.

Go to special education schools to provide volunteer services.

In order to effectively improve the telecommunications network security and prevention ability of students in school, Agricultural Bank of China Guiyang Branch went into the campus to carry out anti fraud and anti money laundering knowledge publicity activities. Through hanging propaganda banners, distributing propaganda foldouts, opening small knowledge classes and other forms, the paper focuses on the prevention of new illegal and criminal knowledge of telecommunications networks, the harm of buying and selling bank cards for rent and lending, and disciplinary measures, so that teachers and students can deeply understand the serious consequences of buying and selling bank cards for rent and lending, and constantly enhance their awareness of abiding by the law. At the same time, combined with the actual cases, the paper explains in detail the common typical fraud techniques such as "pig killing dish", "online bill swiping", "loan and credit card fraud", and puts forward the "eight whatevers" prevention measures to effectively enhance the prevention awareness of teachers and students.

Go into the campus to carry out financial knowledge propaganda.

"Mobile counter" delivers financial services to the masses

"It's really hard for you to handle business for me personally and help me solve this problem. Thank you very much!" This is what Uncle Zhang, a Guiyang citizen with mobility problems, said when he thanked the staff of Agricultural Bank of China Guiyang Branch.

It is understood that "mobile counter" door-to-door service is also an important measure of ABC Guiyang Branch to serve the people. Proceeding from the most urgent, direct and realistic demand point of the customer group, with the goal of building a convenient service network, Agricultural Bank of China Guiyang Branch established a network "mobile counter" response mechanism to deliver financial services to the hearts of the masses and truly build a convenient service. At the same time, Agricultural Bank of China Guiyang Branch has also set up a special love service window in the outlet to effectively improve the sense of gain and happiness of special customers, so that they can also enjoy the intimate financial services of the outlet and share financial achievements.

The coins are damp, mildewed and stuck, and the teller cleans them up with warmth within 5 hours

"Hello, comrade, I have several bags of money here, can you help me see if I can still save it?" Brother Li, who just walked into the business office of Guiyang Xiaohe Sub branch of ABC, said anxiously.

"Don't worry, let me have a look first. Hmm, where do you put your money? This piece of money has become mildewed and stuck together. Come with me to the counter here." The lobby manager on duty quickly calmed the customer's mood.

"Alas, this money has been left in a dark and humid corner by the old people for a long time. It was already like this when I didn't find it. Most of them were mildewed and stuck together, and some of them were eaten by insects. I really bother you."

"Big brother, don't worry, we will help you to make a clear inventory. However, you have a lot of money, and the damage is high, so you need to wait patiently." The counter manager comforted.

The coins with damp, mildew and adhesion bring great challenges to the counting work, and they are easy to make mistakes if they are not careful; Some of the worm eaten coins need further identification of the denomination of the damaged coins, which undoubtedly makes the counting more difficult. The counter manager carefully counted and identified the coins repeatedly, and successfully cleared 460000 yuan for customers after 5 hours of counting and sorting.

Patiently clean up and exchange the residual currency for customers.

It is the duty and obligation of financial institutions to count and sort out the remnant banknotes. The above deeds are just a microcosm of the normal provision of warm and warm services by Agricultural Bank of China Guiyang Branch.

"Gift package for spring ploughing" solved the problem of farmers' funds

In the spring plowing season, Guiyang Branch of Agricultural Bank of China actively fulfilled its social responsibilities, set up a small team to help farmers, went deep into the fields and sent farmers a "gift package for spring plowing".

"That's great. With the full support of the Agricultural Bank of China, I don't have to worry about purchasing agricultural materials such as seedlings, pesticides and irrigation facilities anymore. I have more confidence and confidence in expanding kiwi planting." Mr. Yan, a kiwi grower in Shuangtang Village, Nanjiang Township, Kaiyang County, sighed.

In the base of flue-cured tobacco growers in Nanmudu Town, Kaiyang County, cultivated land will be full of vitality soon. Lao Wang, a planter, said: "This year, I have expanded the planting area by nearly 20 mu. I am very grateful for the strong support of Agricultural Bank of China, which has solved my funding problem during the planting period."

It is reported that since this year, Agricultural Bank of China Guiyang Branch has done a good job in providing financial services for "two cigarettes" customers by focusing on upstream and downstream customers of tobacco merchants. Up to now, Agricultural Bank of China Guiyang Branch has provided more than 200 million yuan of loans to farmers and tobacco merchants.

The relevant person in charge of Agricultural Bank of China Guiyang Branch said that the next step would be to focus on areas of concern to the people, deepen efforts to do practical things for the people, and write a new chapter of "finance for the people".

Source: Agricultural Bank of China Guiyang Branch

Edited by Xu Fanfang

Second instance Li Jie

Third instance Zhou Wenjun