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Taijiang Rural Credit Union: Exchange of damaged currency warms people's hearts

"Don't worry. There is a lot of money, and the damage is serious. It takes time to sort out and count. We will exchange it for you according to the exchange standard for damaged and defiled RMB. Please rest assured." Recently, in the business hall of Taijiang Rural Credit Union's Taipan Credit Union, staff handled business in an orderly manner. A middle-aged woman hurried into the outlet hall, and the lobby manager immediately welcomed her, When asked what kind of business to handle, Ms. Wang said with a worried face that she found a bag of broken banknotes under the bed while helping her elderly mother tidy up her room, and wondered whether she could exchange them. The lobby manager will guide Ms. Wang to the counter and sort out the banknotes under monitoring. After sorting out, it was found that most of these notes were old ones of 51 cents, which were not circulating on the market, and some of them of 100 denominations had become moldy. Because the notes were easy to curl, some of them still lacked edges and corners, and the notes were fragile, so they could not be counted and identified by machines and tools, and could only be identified by hand. Spread the money one by one, and then paste it bit by bit. If you are a little careless, you may not reach the exchange standard, so you need to be careful with every piece.


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Figure: The staff of credit cooperatives collate and exchange damaged banknotes for customers


With the attitude of minimizing losses for customers, the staff of the credit union sorted, pasted, classified, stamped the full amount, half amount and counted the banknotes. After counting, they tied them with rubber bands for more than two hours. All the change was counted, totaling 10101.5 yuan. Looking at the blackened fingers of the staff due to the long counting of money, Ms. Wang repeatedly thanked them and praised the service and business level of the rural credit cooperatives.


Correspondent Huang Yueyue Jiang Jiuju

Edited by Liu Jing

Second instance Shuai Zonglin

Third instance Chen Qianxi