Ms. Xie, who lives in Zhenjiang, recently encountered an adventure. She received a phone call, and the other party thanked her that the free use period of the "Million Guarantee" had expired. If the monthly premium of nearly one thousand yuan was not cancelled, it would affect personal credit investigation. Ms. Xie hurriedly operated under the instructions of the other party step by step. Fortunately, the "Sentinel" intelligent anti fraud system of CITIC Bank gave an early warning in time, and the staff of CITIC Bank Nanjing Branch contacted Ms. Xie with a high sense of responsibility and rapid execution, and promptly intercepted the telecommunications fraud, avoiding an economic loss of 80000 yuan for Ms. Xie.

Ms. Xie said with lingering fear: "Thank you so much for your conscientious and responsible bank comrades. If I transfer money successfully, I will have a bad year!"

In order to effectively protect the legitimate rights and interests of financial consumers, before the Spring Festival, branches of CITIC Bank closely combined with the local actual situation, passed on the anti fraud and anti fraud non knowledge to consumers in various forms, and carefully guarded the people's "pockets".

"Safe Shop" talks about consumer protection

In Zhejiang, CITIC Bank Hangzhou Branch cooperated with Beigan Street Galaxy Community to build a "safe shop" and launched activities such as anti fraud code scanning questions, fun catch dolls and win bear packages, which were popular among young people. While the staff incarnated as "shop owners" to answer questions for the masses, they explained "scalping rebate fraud" and "online game transaction fraud" to residents through cases "Illegal fund-raising" and other scams.

Anti fraud and prevention of non entry into campus

In Guangxi, CITIC Bank Nanning Branch went to many schools such as Nanning Commerce and Trade to carry out anti fraud themed classroom activities. Branch staff popularized "campus loan", "scalping rebate fraud" and other campus high incidence fraud means and various routines to students, and guided students to establish risk prevention awareness by explaining typical cases.

Community linked safety protection

In Inner Mongolia, CITIC Bank Hohhot Branch actively organized all branches and surrounding communities to jointly carry out a series of anti fraud and anti fraud non publicity activities. The activity focused on the elderly group. By explaining the common ways and means of telecom network fraud and illegal fund-raising, it reminded the elderly friends to be vigilant and jointly guard their "pension money bag".

As the Spring Festival approaches, CITIC Bank reminds consumers to be highly vigilant, not to trust strange calls and short messages, not to click on unknown links at will, and not to reveal important personal information to prevent being cheated. In order to ensure the security of funds, it is recommended to download and install the APP of the National Anti fraud Center to obtain the latest fraud information and prevention knowledge in a timely manner. At the same time, when selecting investment projects and channels, it is necessary to conduct full investigation and understanding to ensure their authenticity and legitimacy. We should be alert to the false propaganda with the gimmicks of "principal and interest protection" and "zero risk" to avoid falling into the trap of illegal fund-raising.

CITIC Bank said that it will continue to implement the spirit of the Central Financial Work Conference and the Central Economic Work Conference, deeply grasp the political and people's nature of financial work, take multiple measures to effectively protect the people's "purse", and firmly safeguard the legitimate rights and interests of financial consumers.

Source: China CITIC Bank

Edited by Liu Jing

Second instance Ren Yong

Third instance Chen Qianxi