On May 15, under the guidance of Guizhou Securities Regulatory Bureau, Guizhou Regulatory Bureau of the State Financial Supervision and Administration, Shenzhen Stock Exchange, and the Finance Office of Guiyang Municipal Party Committee, and sponsored by Guizhou Securities Association, Guizhou Banking Association, and Guizhou Insurance Association · 15 National Investor Protection Publicity Day was held at Yanhu Square, Huaguoyuan Shopping Center, Nanming District, Guiyang City. China Taipao Property Insurance Guizhou Branch actively participated in the on-site activities.

Activity site

On the same day, employees of China Pacific Property Insurance Guizhou Branch set up a consumer education, publicity and consultation booth at the event site, actively distributed leaflets on financial and insurance knowledge to the masses, met with consumers face to face, popularized financial and insurance knowledge, and reminded consumers with practical cases to enhance their ability to identify risks and improve their awareness of risk prevention in daily life, Help consumers correctly understand financial products and services.

Chen Jiayong, the person in charge of China Pacific Property Insurance Guizhou Branch, answers questions for the masses

In recent years, China Taibao Property&Casualty Insurance Guizhou Branch has actively explored new carriers, new channels and new models of consumer protection education and publicity, made full use of various online and offline service contacts, and built a "wide coverage, focus and highlight" by relying on various outdoor publicity activities through business places, network platforms and media forces New mode of consumer protection education and publicity.

Agency service officer takes the initiative to speak for consumer insurance

Service officers of institutions at all levels of China Taipao Property Insurance Guizhou Branch took the lead in setting an example and took the initiative to speak for consumer insurance. First, we continued to carry out special activities such as "senior executives listening to the voice of customers", "General Manager Reception Day", and "Five Insurance Entries". Experience service officers at all levels listened to the voice of customers, understood customer demands, positioned the key and difficult points of service while solving problems for customers, and opened up service bottlenecks; Second, deep participation in "March 15 Education Week" and "5 ·1 5. The National Investor Protection Publicity Day and other centralized education and publicity activities, recorded short videos such as "case based insurance" and "risk tips", published through official WeChat, popularized financial and insurance knowledge by using convenient communication carriers and public welfare publicity forms, reminded consumers to guard against consumption errors, and took the initiative to speak for consumer insurance.

Popularize financial and insurance knowledge through multiple channels

First, set up a "consumer protection column" on the official WeChat official account of "Pacific Property&Casualty Insurance Guizhou Branch" to widely popularize financial and insurance knowledge, insurance policies, disaster prevention and loss reduction, etc. By May 15, 2024, a total of 69 original "case based insurance" cases and various risk tips have been released through the official WeChat official account, providing precise insurance and financial knowledge to more than 660000 consumers; The second is to enrich the education and publicity mode, vertically penetrate into the business outlets under the jurisdiction, radiate and cover the key groups of "one old, one young and one new", rural areas, remote areas and other key areas in various forms such as "invite in", "go out", "online+offline", etc. Since 2024, 79 offline activities have been carried out, more than 25000 brochures and single pages have been distributed, reaching more than 50000 consumers; Third, targeted key education and publicity. Facing the elderly customer group, the company has established an exclusive service brand of "elder service", created a working system of "three professional services, three caring", improved the elderly group's ability to prevent financial risks with education and publicity as the core, and helped the elderly customer group better enjoy the scientific and technological achievements of the intelligent era. Focusing on new citizen groups, we launched insurance products such as relief liability insurance for poverty alleviation and relocation in other places, and housing security insurance for new citizens, aiming at their professional characteristics, prominent risks and insurance needs, to effectively improve their motivation for re employment and ensure their normal production and life.

Source Pacific Insurance

Edit tax culvert month

Second instance Shuai Zonglin

Third instance Chen Qianxi